REBUILD THE SURFACE · DERMAPEN 4 · SOFWAVE™ · POLYNUCLEOTIDES — PLANNED BY DR NISH

Acne Scars, Pores & Texture
– Rebuild the Surface with Dermapen 4, Sofwave™ or Polynucleotides. Planned by Dr Nish Shah MD, Mayfair

An acne scar is a place where the skin lost collagen and never rebuilt it. The treatment is to make it rebuild, and 3 treatments do that in three different ways. Dermapen 4 microneedling rebuilds the surface from thousands of tiny channels, to a depth plan written by Dr Nish for each part of your face. Sofwave™ ultrasound, FDA-cleared for acne scars, rebuilds from beneath in one session. Polynucleotides repair skin that is still reactive or red. Dr Nish Shah MD tells you which, or in what order, at your assessment.

1 · Rebuilds the surface — Dermapen 4 Microneedling

– Rolling and boxcar scars, pores, rough texture
– 3–6 sessions, 4 weeks apart
– FDA-cleared; nurse-delivered to Dr Nish’s depth plan

Find out more

2 · Rebuilds from beneath — Sofwave™

– FDA-cleared for the treatment of acne scars
– One session, no downtime, no needles
– Collagen builds for 6 months

Find out more

3 · Repairs — Polynucleotides

– Red, reactive or thin post-acne skin
– 3 sessions; often before anything else
– Makes the skin ready to rebuild

Find out more

Which scar do you have? Rolling, boxcar and ice-pick scars respond differently. The assessment maps them before anything is planned.

Mapped first. Dr Nish identifies each scar type and writes a depth plan for every zone of your face before anything starts

FDA-cleared, twice over. Dermapen 4 is FDA-cleared, including for acne scars in adults 22 and over; Sofwave™ is FDA-cleared for the treatment of acne scars

Doctor-planned, nurse-delivered. Dermapen 4 is delivered by a trained aesthetic nurse to Dr Nish’s plan; Sofwave™ and boosters are performed by him

Honest about ice-pick scars. The narrowest pits respond least to any non-surgical treatment, and you will be told which of yours they are

Every skin tone. Microneedling and ultrasound do not target pigment, so darker skin is treated safely where lasers are a risk

Results that keep building. New collagen forms for months after the last session; the review is where you see it

Dr Nish Shah MD · Medical Director

Non-Surgical Skin Rejuvenation Specialist · Official certified Sofwave™ practitioner and partner · Senior International Clinical Trainer · Mayfair & Marylebone

Thousands of PDO Thread Lifts

Brand Ambassador & Key Opinion Leader for PDO threads and dermal fillers. He teaches thread lifting to other doctors at Derma Medical.

Doctor-Planned, Every Course

Dr Nish maps your scars and writes the depth plan; a trained aesthetic nurse delivers Dermapen 4 to it; he reviews the result.

Senior International Clinical Trainer — Derma Medical

One of the UK’s largest aesthetics training academies. Dr Nish teaches thread lifting and structural filler to other doctors.

Location

58 South Molton Street, Mayfair, London W1K 5SL · 3 min from Bond Street station, serving Mayfair and Marylebone

The Treatment

Why Do I Have Acne Scars and Open Pores?

When a spot is inflamed deep in the skin, the inflammation destroys collagen, and the skin heals with a gap where the collagen was. That gap is the scar. Shallow, soft-edged gaps are rolling scars; sharp-edged ones are boxcar scars; narrow, deep ones are ice-pick scars. The same damage, and years of sun, leave pores enlarged and the surface rough.

Creams cannot fill a gap in the dermis, and that is why they disappoint. What changes a scar is new collagen beneath it, and the skin only makes new collagen when it is given a reason to. Controlled injury does that: thousands of microscopic channels from Dermapen 4, or ultrasound heat from Sofwave™. Polynucleotides make damaged skin ready to respond.

Dr Nish maps your scars by type at your assessment and writes a depth plan for each zone of your face. Rolling and boxcar scars respond well; ice-pick scars respond least, and you are told which of yours they are. A Dermapen 4 course is then delivered by a trained nurse to his plan, with Sofwave™ or polynucleotides where they add to it.

THREE WAYS TO REBUILD

Surface. Beneath. Repair.
How Each Scar Is Treated

Dr Nish plans every course himself, so the treatment follows the scar type, not the one device a clinic owns.

  • 1. Rolling and boxcar scars, pores, texture → Dermapen 4. A sterile cartridge of fine needles makes thousands of vertical micro-channels at a depth set per zone, 0.25 to 2.5 mm, and the skin fills them with new collagen. 3–6 sessions 4 weeks apart. FDA-cleared, including for acne scars in adults aged 22 and over.
  • 2. Scarring across a wider area → Sofwave™. Ultrasound warms the collagen layer 1.5 mm down without breaking the surface. FDA-cleared for the treatment of acne scars. One session, no downtime, collagen building for 6 months. Often paired with Dermapen 4.
  • 3. Red, reactive or thin post-acne skin → polynucleotides. Purified DNA fragments that switch on repair. 3 sessions, often before Dermapen 4, so the skin is calm enough to rebuild rather than flare.
  • Ice-pick scars → an honest answer. The narrowest, deepest pits respond least to microneedling or ultrasound. Dr Nish tells you which of your scars they are and what improvement to expect, rather than promise the whole face.
  • Active acne → treat that first. Microneedling over active spots spreads them. If you still break out, that is managed before scarring is treated.

Dermapen 4 vs Sofwave™ for Acne Scars

1. Dermapen 4 — Rebuilds the Surface

— Nurse-delivered to Dr Nish’s depth plan

How Thousands of vertical micro-channels at a set depth
Suited to Rolling and boxcar scars, pores, texture
Sessions 3–6, 4 weeks apart
Downtime Red for 24–48 hours
Clearance FDA-cleared; acne scars 22+
Skin tones All

2. Sofwave™ — Rebuilds Beneath

— Performed by Dr Nish

How Ultrasound heat at 1.5 mm, surface untouched
Suited to Scarring across a wider area; skin that has also loosened
Sessions One
Downtime None
Clearance FDA-cleared for acne scars
Skin tones All

WHICH SCAR DO YOU HAVE?

Rolling, Boxcar, Ice-Pick
— or Marks and Pores?

Four kinds of post-acne skin walk into a consultation. Here is what each is told.

Rolling — Dermapen 4

  • Shallow, soft-edged, wave-like
  • Respond well to microneedling
  • 3–6 sessions
  • Often with Sofwave™

Boxcar — Dermapen 4

  • Sharp-edged, flat-bottomed
  • Respond well at the right depth
  • 3–6 sessions
  • Depth set per scar

Ice-Pick — Honest Answer

  • Narrow, deep pits
  • Respond least to any non-surgical treatment
  • Some improvement, not removal
  • You are told which these are

Marks & Pores — Polynucleotides + Dermapen 4

  • Red or brown marks, open pores, rough texture
  • Polynucleotides first if reactive
  • 3 Dermapen 4 sessions
  • Profhilo for glow after

YOUR OPTIONS

Every Treatment for Acne Scars
Under One Roof

All planned by Dr Nish. Each links to its own page.

1. Dermapen 4 Microneedling

Rebuilds the surface. 3–6 sessions, nurse-delivered to Dr Nish’s depth plan.

Find out more

2. Sofwave™

Rebuilds beneath. FDA-cleared for acne scars. One session, no downtime.

Find out more

3. Polynucleotides

Repairs reactive, red or thin post-acne skin. Often the first step.

Find out more

Profhilo

Glow and hydration once the surface has been rebuilt.

Find out more

Body Scars & Stretch Marks

Dermapen 4 on the chest, back and body, per area.

Find out more

Active Acne

Managed first. Microneedling waits until the skin has stopped breaking out.

Suitability

Can My Acne Scars Be Improved?

Most can, and rolling and boxcar scars improve most. Dr Nish maps your scar types at consultation and tells you what to expect from each.

Good Candidates

  • Rolling or boxcar acne scars on the cheeks, temples or jaw
  • Open pores on the nose and cheeks
  • Rough, uneven texture under make-up
  • Red or brown marks left after acne
  • Scars on the chest, back or body
  • Adults aged 22 and over for acne-scar treatment
  • Every skin tone

May Not Be Suitable

  • Active acne or an acne flare — treated first
  • Ice-pick scars as the main concern — some improvement, not removal; Dr Nish will say so
  • Isotretinoin in the last 6 months
  • Active skin infection, cold sores or eczema in the area
  • Pregnancy or breastfeeding
  • A history of keloid scarring — assessed case by case

The only way to know for certain is a consultation with Dr Nish. He will assess your anatomy and goals in person and give you an honest recommendation. The consultation is £50, redeemable in full against treatment, with no obligation to proceed.

Frequently Asked Questions

Acne Scars FAQ — Answered by
Dr Nish Shah

Medically written and reviewed by Dr Nish Shah MD — Medical Director, Medisha Clinic · Senior International Clinical Trainer, Derma Medical · Official certified Sofwave™ practitioner and partner · Brand Ambassador & KOL for Intraline (PDO threads & dermal fillers) · Last reviewed 9 October 2026

Acne scars can be significantly improved but not fully removed, and how much depends on the scar type. Rolling scars (shallow and soft-edged) and boxcar scars (sharp-edged) respond well to treatments that rebuild collagen beneath them: a Dermapen 4 microneedling course, Sofwave™ ultrasound, or both. Ice-pick scars, the narrow deep pits, respond least to any non-surgical treatment and improve rather than disappear. Dr Nish Shah MD maps your scars by type at consultation and tells you what to expect from each before anything is planned.

For rolling and boxcar scars, a Dermapen 4 microneedling course of 3–6 sessions is the first-line treatment at Medisha, because it rebuilds collagen directly beneath each scar at a depth set for that scar; Dermapen 4 is FDA-cleared, including for acne scars in adults aged 22 and over. Sofwave™, which is also FDA-cleared for acne scars, rebuilds collagen across a wider area in one session with no downtime and is often combined with Dermapen 4. Polynucleotides come first where the skin is still red or reactive. Which you need, and in what order, is decided at consultation.

Acne scarring usually needs a course of up to 6 Dermapen 4 sessions, 4 weeks apart; texture, pores and marks usually need three. Each session makes thousands of micro-channels that the skin fills with new collagen, and the collagen keeps building for months after the last session, so the final result is reviewed at 6 months rather than at the end of the course. Dr Nish sets the number of sessions and the depth for each zone of your face at consultation.

At Medisha Clinic in Mayfair, Dermapen 4 microneedling is priced per session and per course of 3 or 6 on the Dermapen 4 page, with course prices confirmed at consultation. Sofwave™ full face is £1,400 for one session. Polynucleotides are £350 per session or £950 for the course of 3. Profhilo is £350 per session or £700 for 2. Reviews at 4 weeks and 6 months are included. Consultation with Dr Nish is £50, redeemable in full against treatment. The clinic is at 58 South Molton Street, Mayfair, London W1K 5SL, 3 minutes from Bond Street station.

Yes — Dermapen 4 microneedling does not use heat or light, so it does not target pigment and carries a low risk of pigmentation in darker skin, which is why it is often chosen over lasers for acne scars in skin of colour. Sofwave™ is ultrasound and does not target pigment either. The depth plan is adjusted for skin type, and strict SPF is part of the aftercare for everyone. Dr Nish assesses your skin at consultation as he would for any patient.

Dermapen 4 is comfortable under numbing cream applied for 20–30 minutes; most patients describe a scratching or vibrating sensation rather than pain. Afterwards the skin is red and warm, like sunburn, for 24 to 48 hours, then dry and flaky for a few days, and make-up can go on after 24 hours. Sofwave™ has no downtime beyond mild redness for a few hours. Polynucleotides leave small bumps for a day. The clinic gives written aftercare and its direct contact details on the day.

Not until the active acne is under control, because microneedling over inflamed spots can spread the bacteria and make scarring worse. If you still break out, that is managed first, and scar treatment starts once the skin has been clear for a few weeks. Polynucleotides can be used in the meantime to calm reactive, red post-acne skin. Dr Nish assesses this at consultation.

Yes — open pores and rough texture are the same collagen damage on a smaller scale, and a Dermapen 4 course of 3 sessions usually improves both, with the surface noticeably smoother under make-up within weeks of the course. Profhilo afterwards adds hydration and glow to the rebuilt surface. Sofwave™ improves texture across the whole face as it builds collagen. Dr Nish plans texture and scars together in one course.

Sofwave™ is FDA-cleared for the treatment of acne scars and can be used on its own where the scarring is spread across a wider area and the skin has also loosened, because it builds collagen beneath the whole area in one session with no downtime. For defined rolling and boxcar scars, a Dermapen 4 course rebuilds the surface more directly, and the two are often combined: Sofwave™ first, then the course. Dr Nish tells you which at consultation.

Dr Nish Shah MD assesses your scars, writes the depth plan for every zone of your face and reviews the result; a trained aesthetic nurse delivers each Dermapen 4 session to his plan. Sofwave™, polynucleotides and Profhilo are performed by Dr Nish personally. This is the model used by every clinic offering microneedling well: the doctor decides the depth, the nurse delivers it, and the doctor checks the outcome.

Side effects are mild and temporary for most patients: redness and warmth for 24 to 48 hours after Dermapen 4, dryness and flaking for a few days, occasionally a small bruise or a brief flare of spots. Pigmentation is uncommon with microneedling and ultrasound because neither targets pigment, and strict SPF reduces it further. Infection is avoided with a new sterile cartridge at every session. A history of keloid scarring is assessed case by case. All risks are explained at consultation.

Medisha Clinic maps acne scars by type and treats each differently, with Dermapen 4 microneedling delivered to a depth plan written by Dr Nish Shah MD, Sofwave™ as an official partner clinic for scars that need collagen rebuilt beneath a wider area, and polynucleotides for skin that is still reactive. Dr Nish is the Senior International Clinical Trainer at Derma Medical and, with over 30,000 non-surgical treatments, one of the most experienced aesthetic doctors in the UK and London. He tells you which of your scars will respond and which will not, before anything is planned. Rated 5.0 on Google from 128 reviews. 58 South Molton Street, Mayfair, London W1K 5SL, serving Mayfair and Marylebone.

Book Your Consultation

Rolling, Boxcar or Ice-Pick?
Find Out What Your Scars Need.

Acne scars mapped and planned personally by Dr Nish Shah MD. Consultation fee redeemable in full against treatment. 58 South Molton Street, Mayfair, London W1K 5SL, serving Mayfair and Marylebone.